What can I do if I have a problem with a shipment?
Our experienced team understand’s that issues may arise from time to time. Fortigo prides itself on managing all issues quickly and seamlessly. You always have a single point of contact within Fortigo for any problem, regardless of the carrier we’re working with.
How will I be invoiced by Fortigo?
We work with most of the leading carrier’s in Australia and manage those carriers through our freight management software. We consolidate all those rates through our system so you only have to pay one consolidated invoice with all your freight reconciled, regardless of how many carriers we use.
Can I track my freight through a freight management software?
Yes, our Transvirtual freight management software allows you to track your goods throughout its journey. You can view order history, find invoices and much more.
Does Fortigo have their own trucks?
No. We are not a carrier, we’re a freight broker. This means we can find the best freight providers and provide cost savings for you to meet any of your freight and logistics needs. We make it easier for you to manage your company’s freight.
Is there a cost difference if I use Fortigo instead of a carrier?
Yes. Generally companies are financially better off using a broker. This is through leveraging Fortigo’s knowledge of the best carriers for each delivery location, and we have group buying power. As well as the cost savings, you can save time, improve efficiency, get automation and reduce errors.